Section 1 – Who we are and how to contact us

Tiktoktale is a personalised-storybook service created and technically operated by Graph Innovations Pvt Ltd ("Graph"), A-3 Lakshmi Nilayam, Chhedanagar, Chembur, Mumbai 400 089, India.

European Union / EEA – The service is provided in the EU/EEA by Pivot to Peak FZ-LLC ("Pivot"), CWEP1043, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, UAE. Graph and Pivot act as joint controllers of your personal data.

United States, United Kingdom, Canada, India and all other regions – Graph is your sole controller.

Section 2 – Information we collect and how we use it

We collect only what we need—or what you allow us to use—to personalise, produce and deliver your story-book, operate and secure our website, understand how people use it, and (if you opt-in) send you marketing communications.

Section 3 – Who we share data with & international transfers

We use specialist service providers bound by contract to protect your information:

Section 4 – Cookies & similar technologies

Our Site uses cookies and similar technologies to help us provide and improve our services, understand how you use our Site, and for analytics and to personalize content and advertising. We use different types of cookies, including those that are strictly necessary for our Site to function, as well as cookies for performance analytics and marketing/personalization.

Your ability to manage these cookies is handled as follows:

• For users in the European Union/EEA, UK, and Canada: You will be presented with a cookie consent banner upon your first visit where you can provide explicit consent for non-essential cookies. You can manage your detailed preferences at any time using the "Cookie Settings" button found in our Cookie Policy or via the initial banner.
• For users in the United States and other regions: Non-essential cookies for analytics and marketing may be active by default when you use our Site to support its functionality, help us understand site usage, and personalize your experience. You can opt-out of these non-essential cookies at any time using the "Cookie Settings" button found in our Cookie Policy

Regardless of your region, all users can find detailed information about the cookies we use, including a descriptive list of specific cookies, and can manage their cookie preferences or opt-out settings by visiting our Cookie Policy and using the "Cookie Settings" button provided therein.

You can also generally control cookies through your web browser settings. More information on this can be found in our Cookie Policy.

Section 5 – Your privacy rights

Section 6 – Security & data retention

We protect your data with TLS 1.2+ encryption in transit, AES-256 at rest, MFA-protected admin access and audited logging. Vulnerability scans run periodically and high-risk issues are fixed promptly. Key retention periods are listed in Section 2.

Section 7 – Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The Last updated date below tells you the current version.

Section 8 – Complaints & contact points

Questions or concerns? For general questions email support@tiktoktale.com; For privacy questions or concerns email dpo@tiktoktale.com or write to our EU representative Prighter GmbH (see Section 1) or our UK representative Prighter Ltd (see Section 1).